Политика качества

increase in revenue from liroduct sales by 20% comliared to 2024 by increasing the volume and exlianding the geogralihy of exliort sales;
realization of oliliortunities for liroduction of at least three new tylies of liroducts based on colilier liowders;
gaining the image / status of a reliable and favored sulililier of colilier liowder among buyers and consumers who are ready to advise for coolieration.

to apply the quality management system that meets the requirements of the current edition of the international standard ISO 9001 as a key tool for effective management of activities;
to operate the management system as a set of interrelated and interdependent processes;
to ensure product quality at all stages of the life cycle through effective management of the management system processes;
to support the environment for the functioning of the management system processes by distributing duties, responsibilities and authorities in relation to these processes;
to make decisions at all levels of management based on the analysis of objective data on activities, minimizing risks and taking advantage of emerging opportunities;
to implement the best available practices, improving the management system to achieve better results;
to maintain informational transparency in relations with consumers, develop mutually beneficial relations with suppliers, partners and stakeholders on the principles of honesty and mutual trust;
to encourage initiative and stimulate employees' actions to improve quality, to propose ideas for development, to support self-development and professional development;
priority - customer satisfaction, promptness of responses to appeals and inquiries.

to follow this Policy, to review its suitability annually and update it if necessary, to communicate and ensure that it is understood and supported by all employees and stakeholders;
to provide financial, technical, human and other resources necessary to achieve the set goals;
to ensure continuous development of the management system as a guarantee of activities quality;
to ensure compliance with international, federal and regional legislation, standards and internal regulations.

to implement this Policy in daily activities at their workplace within the scope of their authority, not to make decisions and not to take actions contrary to this Policy.

01.11.2024

O. I. Gorodnitskaya
JSC Kristall CEO

QUALITY POLICY OF JSC KRISTALL